.. TA-jira-service-desk-simple-addon documentation master file, created by sphinx-quickstart on Tue Sep 18 23:25:46 2018. You can adapt this file completely to your liking, but it should at least contain the root `toctree` directive. Welcome to the Splunk Add-on for JIRA Atlassian Service Desk application documentation ====================================================================================== .. admonition:: **The Splunk Add-on for JIRA Atlassian Service Desk provides alerts action for JIRA issues creation:** - Trigger JIRA issue creation from Splunk core alerts and Enterprise Security correlation searches - Dynamic retrieval per JIRA project for types of issues and priority - Dynamic assignment of priority (optional) - Dynamic and/or static assignment of summary, description, assignee and labels - Custom fields full capabilities via the embedded custom field structure in alerts (optional) - Deduplication feature workflow with bi-directional integration, allows detecting a duplication issue creation request, and adding new comments automatically instead of creating duplicated issues - Auto close JIRA issues based on pattern detection (state aware alerting) - Attaching Splunk alert results to the JIRA issue in CSV, JSON or XLSXformat - Resilient store JIRA issue creation, shall a JIRA issue fails to be created, the resilient workflow handles automatic retries with a resilient policy - Monitoring of JIRA issue workflow via the embedded Overview dashboard and out of the box alerts - Get any information from JIRA via the REST API custom command wrapper, generate and index to summary events or the metric store issues statistics per projects .. image:: img/screenshot.png :alt: screenshot.png :align: center :width: 1200px :class: with-border .. image:: img/screenshot_projects.png :alt: screenshot_projects.png :align: center :width: 1200px :class: with-border .. image:: img/screenshot_api.png :alt: screenshot_api.png :align: center :width: 1200px :class: with-border .. image:: img/screenshot1.png :alt: screenshot1.png :align: center :width: 700px :class: with-border Overview: ========= .. toctree:: :maxdepth: 2 about compatibility support download Deployment and configuration: ============================= .. toctree:: :maxdepth: 2 deployment configuration User guide: =========== .. toctree:: :maxdepth: 2 userguide Troubleshoot: ============= .. toctree:: :maxdepth: 1 troubleshoot Versions and build history: =========================== .. toctree:: :maxdepth: 1 releasenotes.rst